IT Support

Step 1

ACCOUNT SIGN-UP

Click to get connected!

All residents are required to register with Aerio Connect’s Internet Portal.

Step 2

ADD A DEVICE

Click to add additional internet devices here.

TECH FAQ'S

Find quick answers here.

TECH DIRECT OFFICE

PEAK HOURS A THING OF THE PAST

Have you tried logging onto your Wi-Fi connection and your internet drags? Bummer right? Well, not at The Lorenzo. We have teamed up with Aerio Connect, an amazing ISP, to provide you with unthrottled, uncapped, high speed internet access.

WI-FI CONNECTION

In order to improve your Wi-Fi browsing experience please follow this tip:

If your device is experiencing slow internet speeds, we suggest you disconnect and then re-connect to the network. This ensures your device connects to the closest Wi-Fi access point and will give you the strongest signal.